How to Send an iPhone for Repair Safely

How to prepare and package an iPhone for mail-in repair and follow the repair order with IPRepair.

Book before shipping

Choose the iPhone model and repair online first. The resulting ticket number connects the parcel to the correct customer account.

Prepare and package the device

Back up the phone, remove the SIM card and unnecessary accessories, switch it off and protect it with cushioning inside a strong box. Use tracked shipping and add the tracking number to your account. Repair photos, videos, messages and status updates remain attached to the ticket.